Month: January 2014

Dynamics CRM 2013 certifications

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Microsoft has confirmed that following certifications are available through Prometric from 19th January, 2014 –

  • MB2-700: Microsoft Dynamics CRM 2013 Applications
  • MB2-703: Microsoft Dynamics CRM 2013 Customization and Configuration

Link to partner source –

–          80546 Sales Management –

–          80545 Customer Service –

–          80542 Customization and Configuration –

–          80539 Installation –

–          80587 Technical Deployment and Customization  –

–          80588 Functional Application –

On e-learning –

Custom indexes in CRM Online

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A little known secret for CRM Online users and a good reminder from Daniel Cai. If you’ve added additional search fields to your Quick find or other views, the underlying entity contains a large number of records, and the response time is slow, you might need a custom SQL index added to improve the performance. While administrators of on premises deployments of Dynamics CRM can add SQL indexes as needed, there is no direct access to CRM Online database. The good news is that Microsoft Support can add required database indexes for you. Just open a support ticket and make the request (of course, you’d better do your homework and be sure that the index will solve the issue and not leave database performance unaffected or, worse, slow down your CRM)

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