Lookup

Changing the Customer lookup on case entity from Account to Contact in CRM 2011

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Hi,

By default the customer lookup on Case entity in CRM 2011 always points to Account. This can be changed to point to Contact or a different view in CRM with the help of a small javascript.

OnLoad of Case form call following code –

AddressValidator

Change the Guid of the view you want to use. Please note, the value of the Guid will change for every environment / organisation.